Shipping policy
At Massive Gym Crew, we strive to provide you with an exceptional shopping experience from the moment you place your order to the final delivery. Below, we present our Shipping Policy, designed to provide you with clear and transparent information on how we manage the delivery of your products.
Production and Shipping Times: Orders placed before 3:00 p.m. (Spanish time) are prepared and shipped on the same day. We have express shipments for Spain and Europe with a shipping time of 24/48 business hours. Standard shipping is 72 business hours. For the United States and International, shipping time varies between 2 and 5 business days.
Shipping Methods: We offer several shipping options so you can choose the one that best suits your needs. Shipping options may include standard and express methods, each with different rates and transit times. When placing your order, you can select the shipping option you prefer.
Order Tracking: Once your order has been processed and shipped, you will receive a confirmation email that includes a tracking number. This number will allow you to track the status and location of your order while it is in transit.
Shipping Address: It is important to ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delays and Exceptional Circumstances: While we strive to meet estimated delivery times, unforeseen circumstances beyond our control, such as postal service delays or weather-related issues, may occur. In the event of delays, we will do our best to keep you informed and resolve any issues that arise.
Shipping Costs: Shipping costs will be automatically calculated at the time of your order and will vary depending on the shipping option you choose and your location. Shipping costs will be clearly displayed during the checkout process.
Contact: If you have any questions about our Shipping Policy or need assistance with your order, please do not hesitate to contact our customer service team at envios@massivegymcrew.com.
We appreciate your trust in Massive Gym Crew and are committed to making your shopping experience exceptional from the moment you place your order until you receive your products.
With appreciation,
Massive Gym Crew Customer Service Team
Production and Shipping Times: Orders placed before 3:00 p.m. (Spanish time) are prepared and shipped on the same day. We have express shipments for Spain and Europe with a shipping time of 24/48 business hours. Standard shipping is 72 business hours. For the United States and International, shipping time varies between 2 and 5 business days.
Shipping Methods: We offer several shipping options so you can choose the one that best suits your needs. Shipping options may include standard and express methods, each with different rates and transit times. When placing your order, you can select the shipping option you prefer.
Order Tracking: Once your order has been processed and shipped, you will receive a confirmation email that includes a tracking number. This number will allow you to track the status and location of your order while it is in transit.
Shipping Address: It is important to ensure that the shipping address you provide is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect or incomplete addresses.
Delays and Exceptional Circumstances: While we strive to meet estimated delivery times, unforeseen circumstances beyond our control, such as postal service delays or weather-related issues, may occur. In the event of delays, we will do our best to keep you informed and resolve any issues that arise.
Shipping Costs: Shipping costs will be automatically calculated at the time of your order and will vary depending on the shipping option you choose and your location. Shipping costs will be clearly displayed during the checkout process.
Contact: If you have any questions about our Shipping Policy or need assistance with your order, please do not hesitate to contact our customer service team at envios@massivegymcrew.com.
We appreciate your trust in Massive Gym Crew and are committed to making your shopping experience exceptional from the moment you place your order until you receive your products.
With appreciation,
Massive Gym Crew Customer Service Team